Written by – Siyathma at OmeBiz
What is Emotional Intelligence?
To put it simply emotional intelligence is to observe, understand and manage one’s own emotions and the emotions of others. It is also known as Emotional Quotient (EQ). There are four components of emotional intelligence;
- Self-Awareness – is the ability to recognize, understand your emotions and how your emotions affect others.
- Self-Management – ability to control your emotions and have a positive outlook. Most importantly to be able to motivate themselves, in order to achieve tasks and goals due to personal reasons rather than to achieve a reward.
- Social Awareness – have empathy towards others emotions and their situations. Also, in order to be a good leader, you must be aware of what motivates others.
- Relationship Management – ability to build relationships, influence and motivate other employees. Overall, it is being a good leader that can bring out everyone’s best.
Why is Emotional Intelligence important?
First impressions do matter
Your emotional intelligence will form a lasting impression on you in the organization. First impressions do matter because it is quite tough to change one’s opinion after their initial reaction. The way you react to a problem or a situation will determine everyone’s thoughts about you. The more likeable you become, the more effective you can be as a leader as you would be able to influence more employees.
Emotional intelligence is what differentiates you as a manager or employee from others. It is your ability to control your emotions well that makes you an effective leader in the workplace. An effective leader is able to handle complicated social interactions, disciplining employees, and understanding them.
Efficiency equals low costs
An effective leader would be able to form good work relationships with other employees which would make employees more efficient. Efficiency would increase due to the fact that employees would be happier, and this would mean that employees are less likely to quit their job. This would, in turn, would reduce the costs of the company as well.
Employees who are emotionally intelligent are able to work better in teams as they can get along with everyone. There would be fewer conflicts in the workplace and this would also increase the efficiency and employee morale.
It is very important that employees are able to adapt to change as technology is advancing at a fast pace. Emotionally intelligent employees would be able to adapt no matter what changes occur.
There is good news
The good news is that you can learn and develop your level of emotional intelligence. The way to solve a problem is by first finding out your weaknesses and then figuring out how to overcome these weaknesses. This could be done by paying more attention to your surroundings and how you react to particular situations.
It gets better, CIMA is conducting a program on the 18th of June 2018 from 9:00AM-1:00PM on ‘Emotional Intelligence’. You can learn more about emotional intelligence and how to improve your level of emotional intelligence.
This program is good for off-the-job training as well. Emotional intelligence is vital for an organization as that is what leads to a more efficient organization due to their being fewer problems and more motivated employees. Moreover, emotional intelligence becomes a vital tool in an ever-changing and growing business.
To learn more about the event and to buy yourself a ticket – CLICK HERE